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Resources & Articles


Your Refund Policy Isn’t a Loophole: What the Law Actually Says
Few phrases are more common on Australian websites than “no refunds,” but few are as legally risky. Under the Australian Consumer Law...

Nina | LWN
Oct 273 min read


Selling Digital Products or Online Services? Here’s What You LegallyNeed To Include
Your website is often the very first place a potential customer interacts with your brand. It is where they learn about your services,...

Nina | LWN
Oct 204 min read


Pricing Practices and the Australian Consumer Law — How to Stay Compliant and Build Trust
Pricing is one of the most powerful levers in business. It can position your brand, drive urgency, and convert browsers into buyers. But...

Nina | LWN
Oct 133 min read


What ‘Misleading and Deceptive Conduct’ Really Means for YourBusiness
Misleading and Deceptive Conduct: A Guide for Australian Businesses When you’re marketing your business, the goal is simple: grab...

Nina | LWN
Oct 84 min read


Online Terms and Conditions: Why You Shouldn’t Use a Free Template
If your business operates online, your terms and conditions are more than just a checkbox. They're the legal backbone of your operations....

Nina | LWN
Sep 222 min read


Is Your Website Legally Compliant? A Checklist for Australian Businesses
For most businesses today, a website is not just a marketing tool - it’s a critical part of how you deliver services and engage with...

Nina | LWN
Sep 172 min read


Are Your Social Media Giveaways Legal? What Australian Businesses Need to Know
Social media giveaways can be a powerful way to boost engagement and build brand awareness. But if you’re not running them properly, you...

Nina | LWN
Sep 82 min read


Do You Need a Privacy Policy? A Guide for Australian Businesses
If your business has a website that collects personal information (even something as simple as names and email addresses through a...

Nina | LWN
Sep 12 min read


Avoiding Unfair Contract Terms in Your Service Agreements
Since November 2023, including unfair contract terms in standard form contracts is not just unenforceable, it’s illegal. That means...

Nina | LWN
Aug 282 min read


Understanding Consumer Guarantees for Service-Based Businesses
If you're running a service-based business in Australia, it's essential to understand the obligations imposed by the Australian Consumer...

Nina | LWN
Aug 212 min read


Compliant Refund Policies for Australian Service Providers
“No refunds” might sound like a protective clause, but under Australian consumer law, it’s not legally enforceable in many cases. The ACL...

Nina | LWN
Aug 142 min read


Understanding Employee Breaks and Your Legal Obligations
Employees are entitled to rest breaks and meal breaks under many modern awards. Employers must understand what applies to their staff and...

Nina | LWN
Jul 282 min read
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